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Terms of Service

Last updated: 18 June 2026

These Terms of Service ("Terms") govern your use of aaka.tech and any services provided by aaka ("we", "us", "our"). By engaging our services or using this website, you agree to these Terms.

1. Our Services

aaka designs and builds AI systems, web platforms, and mobile applications for clients. The specific scope, deliverables, timeline, and cost of any project will be agreed separately in a proposal, quote, or contract before work begins.

2. Booking & Consultations

Strategy calls booked via our website (through Cal.com) are free and non-binding. Booking a call does not create a contractual obligation for either party.

3. Client Responsibilities

To deliver projects effectively, we rely on clients to:

4. Payment Terms

Pricing, payment schedules, and invoicing terms are set out in individual project agreements or quotes. Unless otherwise agreed in writing, deposits and milestone payments are non-refundable once work has commenced.

5. Intellectual Property

Unless otherwise agreed, ownership of final deliverables (code, designs, systems) transfers to the client upon full payment. aaka retains the right to reuse general methods, frameworks, and non-confidential know-how developed during a project for other clients.

6. Confidentiality

We treat client information shared with us as confidential and will not disclose it to third parties except where required to deliver the project, comply with the law, or with the client's consent.

7. Limitation of Liability

aaka will perform services with reasonable skill and care, but we do not guarantee uninterrupted or error-free systems. To the extent permitted by law, our liability for any claim arising from our services is limited to the amount paid for the specific project giving rise to the claim.

8. Termination

Either party may terminate an ongoing project per the terms agreed in the relevant project contract. Work completed and costs incurred up to the termination date remain payable.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

Questions about these Terms? Reach us at hello@aaka.tech or 063 236 3286.